Hi, I'm TJ. I’m a highly motivated and enthusiastic operations, technology and services leader with proven ability to build and scale organizations to support and drive business outcomes.
In June of 2016, I joined MeUndies, one of the fastest growing retail companies in the US. In my current role as Head of Customer Experience, I drive the strategy, technology implementation and execution of a best-in-class service organization.
Prior to my current role, I worked for (mt) Media Temple. For years, Media Temple was repeatedly recognized as one of the fastest-growing companies in North America and one of the best places to work in Los Angeles. As Sr. Director of Customer Support, I helped build a customer-focused organization that enabled customer success and delight.
Before joining (mt) Media Temple, I received my B.A. in Communication from Flagler College. After graduation, I became the online content manager for the St. Augustine Record and Online Editor of Drift Magazine.
In my free time, I enjoy long-distance running, cycling and craft beers.